Delivery Info

Please note these delivery times are based on information supplied by Royal Mail and FedEx.
Once a package is in their hands, I have no control over delays in transit. 

  • UNITED KINGDOM

    FREE standard delivery on orders over £75.00.

    Standard - Royal Mail 48 Tracked |  £3.50– £5.00

    3-5 working days (estimated)

    Express - DPD Tracked |  £9.50
    1-2 working days*
    If ordered before 12:00PM.
    Delivery Monday - Friday. You will receive a one hour delivery timeslot, notified in advance by SMS or email.

    * DPD is shipped the same day and often delivered the next day. Not guaranteed but currently a has a very high delivery success rate.

    If you need a different kind of delivery service, please get in touch.

    Contact 

  • INTERNATIONAL

    Europe  |  Royal Mail International Tracked & Signed  |  £9.00 – £20.00
    Aims to deliver in 3-7 working days.

    Rest Of The World  |  Royal Mail International Tracked & Signed | £12.00 – £30

    Aims to deliver in 3-11 working days.

    TAX & DUTIES – Please note that shipments to OUTSIDE the United Kingdom may be subject to import duties and taxes, which must be borne by you; I have no control over these charges and cannot predict what they may be.

Exchanges and Returns

I hope you are 100% delighted with your purchase, but if you do need to exchange or return an item, please contact me within 14 days of delivery.

If you have received one of my items as a gift, I can provide an exchange for another item of the same value – within 28 days of the original purchase date.

To exchange or return an item, please ensure it is unused and in perfect condition. Any made to order items, gift vouchers and sale items cannot be exchanged or refunded.

Refunds can only be made to the original purchaser in the same form of payment used to order.

Please note, while I am happy to issue you with a refund/exchange for your item purchase, I am unable to refund any return postage and packaging costs involved. You are responsible for returning the items safely. Please obtain proof of postage.

Whatever your concern is, please get in touch and I will do my very best to help.