Exchanges & Returns

We hope you are very happy with your purchase, but if you do need to exchange or return an item, please get in touch by emailing within 14 days of purchase. 

Christmas Exchanges and Returns

Online purchases made in December 2016 can be returned or exchanged up to and including 31st January 2017. Items must be in their original condition and with proof of purchase.

To exchange or return an item, please ensure it is unused and in perfect condition. Any made to order items, gift vouchers and sale items cannot be exchanged or refunded. 

Gift Cards are exempt from being returned.

Return address:

Studio E2R – Cockpit Arts

Cockpit Yard

Northington Street

London WC1N 2NP

Unfortunately delivery charges cannot be refunded. You are responsible for returning the items safely to the above address. Please obtain proof of postage. 

Whatever your concern is, please get in touch on and we will do our very best to resolve it.